For: Nationwide Insurance | Role: Employee, Project Lead | 2016-2019 Summary In 2016 Nationwide's affinity program invested in a thought leadership initiative to educate non-profit partners on how to craft a best-in-class member experience. I led the development of two major portions of this program, developing the website and managing all marketing and communications strategies. … Continue reading Member Experience Network (Portfolio Piece)
Recently I decided to abstain from Social Media by posting less there, and starting a newsletter. I had quite a few friends and family sign-up, and the first edition can be read here. You can sign up to receive it here.
During my Information Architecture coursework at Kent State, we were tasked with updating a public library website. The Sharon (Massachusetts) Public Library website currently resembles many other public library sites that have not been modernized due to limited funding, and our goal was the make the site more user friendly through the information architecture of the site, i.e. organization, labeling, search, and navigation.
If you're like me and feel like there's too much to learn... to catch up on... to know in order to be an ally for the black community - then I'm going to recommend Blinkist. I've used it for years for business books, but I'm finding myself exploring other genres and domains lately. According to … Continue reading We’ve got a lot to learn. Get started with Blinkist.